1. Introduction
1.1
By visiting, registering, or using KheloSports.net, including its subdomains and mobile applications (collectively referred to as the “Website”), you agree to comply with these Terms & Conditions, as well as our Privacy Policy, Cookies Policy, and any other policies available on the Website (collectively, the “Terms”). Continuing to use the Website confirms that you have read and accepted these Terms.
1.2
We recommend reviewing these Terms carefully. If you disagree with them, please do not use, visit, or sign up on the Website.
1.3
KheloSports reserves the right to modify or update these Terms at any time in compliance with applicable laws or to enhance our services. The latest version will always be posted on the Website. Continued use of the Website after such updates will signify your acceptance of the revised Terms.
1.4
In these Terms, references to “you,” “your,” “user,” or “player” mean anyone who accesses, uses, or registers on the Website.
1.5
The term “Contest Series” refers to all contests, events, or other activities available on the Website. KheloSports reserves the right to add, change, or remove any Contest Series at its discretion.
2. Your Account
2.1 Legal Requirements
2.1.1
An “Account” is the profile created by you on the Website upon agreeing to these Terms. By registering, you confirm that you are at least 18 years old or meet the minimum legal age in your jurisdiction. It is your responsibility to ensure that participation in our services is lawful in your region. Persons under 18 years of age are strictly prohibited from using the Website.
2.1.2
Residents of Aruba, Australia, Bonaire, Curaçao, France, Iran, Iraq, Netherlands, Saba, Spain, St. Maarten, Statia, the United States (and its territories), and the United Kingdom are not permitted to register. KheloSports may also refuse access to users from other regions at its discretion.
2.2 Account Registration
2.2.1
To participate in the Contest Series and make deposits, you must register for an Account.
2.2.2
You are required to provide accurate and current details, including your email, mobile number, username, password, and other mandatory information.
2.2.3
Your legal name must be correct during registration. Name changes are only possible through customer support for genuine cases of error.
2.2.4
Keep your login details secure. KheloSports is not responsible for losses caused by unauthorized use of your Account due to the disclosure of credentials.
2.2.5
Employees, ex-employees, affiliates, or their family members are prohibited from creating Accounts. Violation may result in permanent closure and forfeiture of winnings.
2.2.6
Accounts, funds, winnings, and associated rights cannot be sold, transferred, or pledged to third parties.
2.3 Account Issues
2.3.1
If you lose your password or detect unauthorized activity, report it immediately.
2.3.2
KheloSports.net reserves the right to void any transactions if it suspects technical errors, fraud, or manipulation.
2.3.3
Accounts may be suspended or closed in case of suspicious activity, and linked accounts may also face restrictions.
2.3.4
You may activate Two-Factor Authentication (2FA) for additional account protection.
2.4 User Declarations
By registering, you agree that:
- You meet the legal age requirement.
- You are using the Website for personal enjoyment only.
- You are solely responsible for your actions.
- All information provided is true and accurate.
- Your deposited funds are legitimate and not tied to illegal activity.
- You understand that participation involves a potential risk of loss.
- You will not engage in fraud, collusion, or use any software or tools to manipulate the Website.
- You will use only your own verified payment methods.
- KheloSports software will be used lawfully and for personal use only.
- You will communicate respectfully with all users and representatives.
3. Multi-Accounts
3.1
Each user may hold only one Account.
3.2
Only one Account is permitted per household, device, or IP address. Multiple accounts must be declared beforehand.
3.3
Duplicate or unreported multiple accounts may be blocked or terminated, with forfeiture of transactions and bonuses.
4. Payouts
4.1
Winnings are credited once results are verified and markets are settled.
4.2
Any incorrectly credited funds remain the property of KheloSports and must be returned.
4.3
KheloSports may conduct verification checks on withdrawals to prevent fraud or money laundering.
5. Deposits
5.1
Deposits can be made through approved online payment methods only. Cash and cheques are not accepted.
5.2
Deposits in foreign currency are converted based on current exchange rates.
5.3
KheloSports.net may require KYC verification for deposits. Failure to complete KYC may lead to account closure.
5.4
Credit or deferred payment is not allowed for using the Website.
5.5
All deposits must be made using authorized payment sources. Third-party payments are prohibited and may result in forfeiture of funds.
5.6
Deposited amounts must be used at least once before a withdrawal request can be made.
6. Withdrawals
6.1
KYC verification is mandatory before any withdrawal.
6.2
Withdrawal limits and processing times depend on your location and payment method.
6.3
Bonus funds cannot be withdrawn until all wagering conditions are fulfilled.
6.4
KheloSports may delay or block withdrawals if fraudulent activity is suspected.
6.5
Unless stated otherwise, withdrawal limits are set at €10,000 per 24 hours and €50,000 per 30 days.
7. Account Closure
7.1
Users may close their Accounts and request withdrawals at any time.
7.2
KheloSports.net may close any Account at its discretion and apply relevant deductions or fees.
7.3
Unused bonuses after one month may be canceled.
7.4
Any fraudulent activity or abuse of bonuses may result in account suspension and forfeiture of winnings.
8. Personal Information
8.1
All personal data is handled in accordance with our Privacy Policy and applicable data protection laws.
9. Fraud, Cheating & Irregular Activity
9.1
KheloSports may suspend or close accounts found to be involved in suspicious, collusive, or fraudulent activity.
9.2
Any identified cheating or collusion may lead to the loss of deposits and winnings.
9.3
The use of VPNs or proxy servers to hide your location or manipulate activity is strictly prohibited and may result in suspension or legal action.
10. Live Chat
10.1
The live chat feature is designed for casual and respectful conversation.
10.2
Users must not post offensive, defamatory, or promotional content.
10.3
Violations may result in chat restrictions or account termination.
11. Technical Issues
11.1
KheloSports is not responsible for losses arising from technical failures, downtime, or software errors.
11.2
In the event of system malfunction, affected transactions may be voided or refunded at KheloSports discretion.
12. Duties & Assignment
12.1
KheloSports may assign its rights and responsibilities under these Terms to another entity if necessary. Users are not permitted to transfer their own rights or obligations.
13. Complaints
13.1
If you have any complaints or queries, you may contact our support team at support@khelosports24.com.
13.2
We aim to review and address all complaints promptly and fairly.
14. Agreement & Admissibility
14.1
These Terms, along with the Privacy Policy and related documents, represent the full and final agreement between you and KheloSports.net.
14.2
Both printed and electronic versions of these Terms are legally valid and enforceable.
14.3
If any provision of these Terms is found invalid, the remaining provisions will still apply.
14.4
In case of any inconsistency, the English version of these Terms will take precedence.
14.5
These Terms are governed by the laws of Curaçao, and any disputes shall be resolved in its courts or through arbitration.
15. Intellectual Property
15.1
All trademarks, content, software, and logos displayed on the Website are the property of KheloSports.net or its licensors.
15.2
Unauthorized use, copying, or distribution of any Website materials is strictly prohibited and may result in legal action.
16. Promotions & Bonuses
16.1
All promotional offers are subject to these Terms and their specific promotional conditions.
16.2
Misuse or manipulation of promotional offers may lead to account suspension and forfeiture of funds.
16.3
Bonus winnings can only be withdrawn after meeting the funding rules.
16.4
Winnings from free spins are typically credited as bonus funds and are subject to applicable transaction conditions.
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